1.What makes Chéri's Italian charm bracelets special?
Chéri's Italian charm bracelets are meticulously handcrafted in Italy, using the finest materials to ensure both luxury and durability. Each charm is designed to reflect personal stories and style, making these bracelets not just accessories, but meaningful expressions of individuality.
2. How can I place an order?
Currently, we are only accepting pre-orders. Browse through our collection, select your desired charm bracelet, and complete your pre-order by following the checkout process.
3. What payment methods do you accept?
We only accept payments via bank transfer at this time. Once your pre-order is placed, you will receive our bank details to complete your payment.
4. Can I pay with Cash on Delivery (COD)?
At the moment, we are not offering Cash on Delivery (COD) as an option. All orders must be pre-paid via bank transfer.
5. Is it possible to exchange or return my order?
We do not offer exchanges or returns on pre-orders. Each bracelet is made to order, ensuring that you receive a product that is uniquely yours.
6. When will my pre-ordered bracelet be delivered?
Delivery timelines vary based on production schedules. Once your payment is confirmed, we will provide an estimated delivery date for your bracelet.
7. What should I do if I have issues with my order?
If you encounter any issues with your order, please contact our customer support team at info.cheriandtangerines@gmail.com We’re here to help resolve any concerns you may have.
9. Are there any special care instructions for the charm bracelets?
While Chéri Bracelets are stainless steel and tarnish-free, to maintain the beauty of your Chéri charm bracelet, we recommend avoiding exposure to water, perfumes, and harsh chemicals. Store your bracelet in a dry, cool place when not in use.
10. Can I customize my charm bracelet?
yes! They're fully customizable.
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